What does this service include?
- mowomo WP Basic hosting plan (see features)
- WEEKLY updating of the WordPress core.
- WEEKLY updating of plugins.
- WEEKLY updating of themes.
- AUTOMATIC vulnerability updates.
- DAILY backup on your hosting.
- 5 WEEKLY backups on external disk.
- External backup up to 20GB.
- Backup to external disk every 6 hours.
- Copy of the site to test updates.
- Monitoring of website crashes at every moment.
- Site malware monitoring at every moment.
- Blacklist monitoring at every moment.
- DAILY surveillance of your website's vulnerabilities.
- Email support (max. 24h response).
- PREFERRED support service by email.
- Recovery of the installation in case of hacking.
- WEEKLY cleaning and spam control.
We pamper your WordPress
There's no automated robot here. As WordPress developers, we monitor the weekly updates of your WordPress, plugins, and themes. And we back up your entire installation, to make sure everything is correct. We love WordPress and know how important it is to keep a website safe, clean, and secure from any problems.
To avoid headaches and possible disasters on the website, we make backups and all the necessary tests before applying any kind of update. Every week we perform updates of the WordPress file set that guarantee the correct functionality and performance of your website, as well as your theme and your plugins, both free and Premium.
Remember that if you make use of commercial themes or plugins you must have the active license, current payments, to be able to update.
We make a copy of the entire site, on an off-site installation, to test updates before your production site.
Monitoring and security 24/7
We monitor the website 24 hours a day. In the event of a crash, we will contact you to inform you of the type of measure we recommend to solve the problem.
You will have daily scheduled backups. In case of restoration, the previous day's backup will be used.
If we find any malware, we will contact you to proceed with its removal so that a backup can be applied. In addition, we will create blacklists of IPs that have made unwanted connection attempts to your website, spammers or hackers trying to steal accounts.
We schedule backups every day. In case of restoration, the most stable backup will be used. These backups contain your entire WordPress installation (database, core files, plugins, and theme).
The backups will be stored in your hosting space. Up to 7 backups will be stored, which means that you will have the backup of the last 7 days.
In addition to this, for added security and whatever may happen, we make extra backups to external disks. We will make one backup per week plus one extra. Security first.
In case of hacking or vulnerabilities of your website
You've been hacked? No problem. We will restore the last backup (the most stable).
Time to configure to your liking
We provide you with 2 hours of technical assistance, which we will dedicate to keep your site safe and updated, if you need us to add or edit CSS, configure a plugin, edit an image or any similar service to finish configuring your WordPress to measure, we could do it if the technician assigned to your site has time for this work.
Every month you will receive in your email a complete report so that you are aware of everything that happens on your website. The document will include information about the updates we have made, the backups, the blocking of attacks carried out and everything necessary about the vulnerabilities found.
Is your site ready for this service?
If you want to know if your site meets the conditions for contracting maintenance, consult our conditions of contract.
This service is for a standard installation of WordPress (does not include multi-site or ecommerce). If you need maintenance for your ecommerce (WooCommerce) or multi-site installation, you must hire another service or ask us for a quote.